A Better Guest Experience

Everything your guests need, and nothing you have to explain twice.

Build the guide, share one link, and let it answer for you. Here is what you get.

Features for building the guide

Crafted once, accurate all season

Prepare a photo walkthrough for your guests

Your street and your building might be obvious to you. But to someone arriving at midnight with a suitcase, it is a puzzle. Photograph the street, the turn (if the case), the gate, the door, the lift, and add a line for each. Guests follow your pictures instead of guessing from a map and reach the right door without calling to ask which one it is.

Prepare a photo walkthrough for your guests
Add your walkthrough

Easy to create with the guided setup

Answer some questions about your place - where it is, how the lock works, what are the house rules, what they need to know about the neighborhood - and a first draft appears, organized into sections, in your words.

Then it is yours to edit. Change a line, add the thing only you would think to mention, delete what does not apply. The blank page is the part we remove.

Host drafting guidebook on smartphone
Start your guide

Live mobile preview

The preview sits beside the editor and updates as you type. No publishing to find out how it looks, no guessing at line breaks.

Live mobile preview of guidebook interface
Try the editor

Helping with your location branding

The guide is visibly yours, from the first line - choose a theme, set the background image guests see when they first open the guide, and add your logo or a photo of yourself – the final guidebook will have your branding and will not know what tools you have used.

Every theme is built to stay readable on a phone in daylight, so whichever one you pick, the result holds together.

Helping with your location branding
Browse themes

Multiple languages for any type of guest

Create a memorable stay and a list of rules they can understand, by creating a guide in the guest’s language. Add languages while you build the guide. When a guest opens it, it appears in the language their phone is set to, and they can switch from the selector in the corner.

It is the difference between a guest skimming your check-in steps and a guest following them.

Multiple languages for any type of guest
Add a language

Start creating your digital guidebook now

Open a real guidebook, on your phone, right now. Nothing to install.

Start your free trial 15 days · No credit card
Features for sharing the guide

Control access, eliminate questions

Works on any Device with no App to Download.

Publish the guide and share the link through your booking platform’s inbox, a text, an email. Works on any phone, with nothing to install - the guide opens in any browser. No app, no account, no sign-up for your guests - they tap the link and they are in.

See exactly what they see: open a real guidebook.

Open a real guidebook

QR codes to have the guidebook easy to check inside the house as well

Generate a code for any guidebook link in seconds and style it to match your place – use it as an alternative to the link or print it on a sticker.

QR codes to have the guidebook easy to check inside the house as well
Create a QR code

Things may change, but the link stays the same

Bin day moves, the gate code changes, the recommended bakery closes – but you can edit the guide and every guest sees the current version immediately. No new links, no reprinted QR codes, no “please ignore my last message”.

The guide gets better every season instead of going out of date.

Mobile guide showing instantly updated street and venue recommendation
See how updates work

You are sure they got it, you can see that they opened it

Each guidebook shows how many times it has been opened, from links and from QR scans. Enough to know the guide has reached the guests you sent it to. This way you can prove that the house rules and all the important information have been sent and received in case of a complaint.

You are sure they got it, you can see that they opened it
See the dashboard

One guidebook per property, multiple properties, all in your account

More than one property? You can create multiple guidebooks in the same account.

PlacePilot digital guidebook layout on iPhone display

Start creating your digital guidebook now

Open a real guidebook, on your phone, right now. Nothing to install.

Start your free trial 15 days · No credit card
FAQ

Questions hosts ask before they start

Do my guests need to download an app?

No. The guide opens in any browser from a link or a QR code. No app, no account, no sign-up for them.

How is this different from a PDF or a shared document?

A PDF is fixed the moment you send it and is awkward to read on a phone. A guidebook is built for a phone screen, updates instantly on the same link, and can be translated automatically.

Can I use it for more than one property?

Yes. Each property gets its own guidebook, with its own link and its own view count.

What happens if I change something after guests already have the link?

They see the new version straight away. The link never changes, so nothing has to be resent.

What if my guests do not speak my language?

Add languages while you build the guide and it opens in the language the guest’s phone is set to. They can switch it themselves from the corner of the screen.

Do I need to be good with technology?

If you can answer questions in a form, you can build a guidebook. The setup asks about your place and drafts the guide from your answers.

Can I make it look like my property rather than like software?

Yes. Choose a theme, set the welcome image guests see first, and add your logo or a photo of yourself.

Does it work for hotels or campsites?

Yes. A hotel counts as one guidebook however many rooms it has, and campsites and glamping sites use a structure built around site maps and facilities rather than door codes.

Where is my data stored?

In the EU, under GDPR. PlacePilot is run by a European company.

PlacePilot Guidebook15-day free trial
Start Free Trial